Apply for a commercial meter connection

Developments such as commercial or industrial developments may require a larger service connection than a standard residential property.

For a fixed fee our metered service connection sizes for commercial properties range from 20mm to 100mm.  

Services greater than 100mm are available on request.

Steps to apply

Click on the below tabs to find out what you need, how to apply, and what happens next.

Before you apply

Have your documentation ready to upload

When you apply for a commercial meter connection, you will be asked to provide:

  • Your water development notice number (e.g. DA23/1234),
  • A service location plan, and
  • Hydraulic plans and water sizing calculations, prepared by a qualified consultant.

A service location plan is a simple diagram that provides us the information we require to install the meter in the position you want. Your nominated location must:

  • Be positioned along the front boundary, and
  • Not exceed one (1) metre in from the front boundary.

Please note: In some cases, conduit for a long service may already be installed connecting to a water main that is located on the opposite side of the street. If your preferred location does not line up with the existing conduit, additional conduit installation costs will be incurred. In this instance we will contact you to discuss costs and possible alternative service location options.

Your service location plan and hydraulic plans can be uploaded in the application as a jpg or pdf.  

How to apply

Complete the online application form

Provide your water development notice number (e.g. DA23/1234), service location plan, hydraulic plans and water sizing calculations when prompted.

The link below will take you to Council's online request management platform.

Apply online

What happens next

Step 1.Application review

On receipt of application, we will review your service location plan and hydraulic plans and if approved, issue a payment advice (invoice).

Full payment must be made prior to works commencing.

Step 2.Meter installation

On receipt of payment, within 20 business days we will install the meter in accordance with the approved service location plan or agreed alternative location. You must ensure the site has a minimum two (2) metre square clearance where the installation is to occur.

Step 3.Connection to dwelling

All internal pipes on the property including taps and drains, are the property owner’s responsibility. Once a meter has been installed, the property owner or builder must engage a licensed plumber to connect the metered service to the premises.

Should a meter be damaged or interfered with, charges may be issued to the property owner.

Need help?

Need help? Contact us today

Call us on (02) 4429 3214 or visit your closest administration centre

Nowra Administration Centre
Opening hours: Monday to Friday, 8:30am to 5:00pm
36 Bridge Road, Nowra NSW 2541

Ulladulla Branch Office
Opening hours: Monday to Friday, 9:00am to 5:00pm
14 Deering Street, Ulladulla NSW 2539

More information

Service location plan example

Here is an example of a service location plan for a commercial premises.

Please be reminded that your preferred location must be along the front boundary of the property. 

If your preferred location does not line up with an existing conduit, we will contact you to discuss costs and possible alternative service location options.

example service location plan for commercial connection

Hydraulic plans and water sizing calculations

Hydraulic plans or water sizing calculations must be prepared by a qualified consultant such as a plumber or hydraulics consultant in accordance with relevant Australian Standards. Details may include:

  • Available water pressure (a water pressure certificate can be issued on application)
  • Existing size of water mains serving the development
  • Size of metered and unmetered services required
  • Development complexity
  • Use of water and demand allocation in calculation stage
  • Location of proposed metered and unmetered services
  • Number of meter services
  • Access to metered services
  • Maintenance and/or replacement of metered services
  • Backflow prevention devices (which may impact water pressure)
  • Impact to the water supply system

These plans and calculations can be uploaded with your application as a jpg or pdf. 

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