Tap Re-Washer Program

Shoalhaven Water offer a free tap re-washer service to customers who receive the Pension Rebate on their Water Account or are experiencing serious financial hardship and are participating in our Payment Assistance Scheme. 

Dripping Tap

Am I eligible for the tap washer program?

This service is only available to customer's in our region who are registered pensioner concession card holders.

If this is you, we are happy to register your details and arrange for your leaking taps to be re-washered by a licensed plumber within a few weeks.

In addition, we can undertake a Water Audit at your property to assess the water usage relative to your individual circumstances, and if possible suggest other ways that water usage could be reduced.

What tap washers can be replaced?

The service is limited to "standard" tap fittings which are installed above stainless steel basins such as laundry and kitchen sink as well as taps fitted outside the house, such as meter taps and yard taps.

The tap re-washer service does not apply to the following:

  • Toilet cisterns
  • Tap washers over porcelain basins
  • Hot water systems
  • Flick-mix taps

How do I register my details?

To find out more or to register your details, contact us directly on 02 4429 3214.