Rainwater Tank Rebates

Shoalhaven Water offer customers who are connected to the town water supply a $500 rainwater tank rebate to newly purchased and installed tanks with a total capacity greater than 2000 litres.

Rainwater Tank

By installing a rainwater tank customers can capture and store this precious resource to help take the strain off our town water and save money on the water accounts.

If you are intending on connecting the tank to the toilet or washing machine you will be required to have the plumbing work inspected by one of Councils officers before you can apply to receive the rebate.

How do I apply for a rebate?

Step 1 - Submit our online Rainwater Tank Compliance Checklist

Your Compliance Checklist will be reviewed by a Council Officer to ensure the proposed location, height, labelling of tank outlets, and any associated pipework is in accordance with Council regulations. You can find detailed information on Council's installation requirements by following this link to A Guide to Rainwater Tanks.

When Council is satisfied the conditions have been met, they will issue an approval to proceed with the installation. The approval email will specify an Exemption Verification Number and this is required when applying for the rebate.


Step 2 - Install the tank

If you have chosen to connect the tank to your internal plumbing, such as the toilet or washing machine, you will be required to arrange an inspection of the connection to ensure Plumbing and Drainage is in accordance with AS3500.

To book an inspection of the internal plumbing connection, contact Council's Development Services on:

  • Nowra Office (02) 4429 3211, or 
  • Ulladulla Office (02) 4429 8999.

Bookings must be made at least 24 hours before the inspection is required and any dogs on the property must be restrained. Inspection fees apply.

Rainwater tanks for garden use only, do not require inspections.


Step 3 - Submit our online Rainwater Tank Rebate Request

To successfully proceed with the tank rebate request, you must have first completed the Compliance Checklist, received approval from Council to install the tank, and then installed the tank.

Council’s approval will include an Exemption Verification Number, you will need this in the online rebate request, plus an electronic copy of your rainwater tank receipt.

Only one rebate will be issued per property. More information on the Rainwater Tank Rebate Program can be found in our Rainwater Tank Rebate Policy.

Rebate Exclusions

Customers who are required to install a rainwater tank in order to comply with a condition indicated on a BASIX Certificate, a Development Consent, or a Subdivision requirement are not eligible for a rainwater tank rebate.

Need help?

For information relating to your Compliance Checklist, contact Shoalhaven City Council's Development Services Team on 02 4429 3180; or for information relating to your Rainwater Tank Rebate, contact Shoalhaven Water on 02 4429 3214.