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If you have experienced an undetected water leak on your property and have received an account with a substantial increase on the water usage component, you may be eligible to apply for a rebate on your Water Account.
To qualify for the Undetected Leak Rebate, the leak must involve a significant leak where the water usage on the account issued immediately prior to the repairs being completed is more than $200 and 1.5 times greater than the previous five (5) periods. The leak must be repaired within 30 days of an account being issued or after the customer learnt of the leak’s existence.
Apply online using our Undetected Leak Rebate Request. You will need the following documents in either PDF or JPG format:
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