Pensioner Concessions

If you hold a current Pensioner Concession Card or a Gold Health Care Card, and you own and live in your own home, you are eligible to apply for the Pensioner Concession on your Water and Rates Notices.

Pensioners

How the Concession works on your Water Account

The current maximum annual concession rebate for eligible pensioner customers is $87.50 for water services and $87.50 for sewer services. These rebates are jointly funded by the NSW Government and Council. The NSW Government determines the amount, eligibility and conditions under which they can be applied.

Under the Local Government Act the $87.50 rebate can only be applied against 50% of a charge. For the rebate to be provided to eligible pensioners to the maximum amounts available, Shoalhaven Water has applied this component of the rebate quarterly to accounts in the components as follows below.

This is how the pensioner rebate works for water:

  • NSW Government quarterly rebate amount (up to $21.88) paid towards the water component of the account is shared between water availability and water usage. 
  • An additional $2.50 will be paid by Council against the availability charge to assist with the removal of the interest grace period. 
  • Eligible pensioners might pay half of the quarterly Water Availability Charge and this is shown on each quarterly Water Account. 
  • The balance of the rebate will be paid toward the water usage charge. 

This is how the pensioner rebate works for sewer charges: 

  • NSW Government quarterly rebate amount ($21.88) paid towards the sewer component of your account.
  • An additional $2.50 will be paid by Council against the availability charge to assist with the removal of the interest grace period.

Note: Amounts provided above are based on a pensioner with full eligibility. If you are not the sole owner of the property, you may receive a lesser amount.

How do I apply for the Pensioner Concession?

A Pensioner Rebate Application form can be completed at our:

Nowra City Administration Centre

Ulladulla Branch Office

Or you can download and complete the Pension Concession Application Form and return it to Council Nowra or Ulladulla offices.

You need to include:

A photocopy of both sides of your pension card must be submitted with your application form.

Further Information

For more information, follow the link to Shoalhaven City Council's Pensioner Concession information page.