Medical Condition Concessions

We understand that some of our customers have medical needs that require large amounts of water to be used at home, especially those who require haemodialysis machines.

Dialysis at Home

To help our home haemodialysis customers manage the financial burden, we provide a reduced tariff for water usage charges. Records are maintained to ensure these customers receive continued service with disruptions to water supply minimised and planned well in advance wherever possible.

Register here as a Dialysis Patient