Request a septic tank cleanout

Septic tank cleanouts are recommended every 5 years to ensure the ongoing working of a system is maintained.

If a tank is not cleaned out, a layer of sludge will settle on the bottom of the tank that will cause blockages or prevent the transfer of solids to your effluent disposal area (e.g. trenches or collection tank).

Tank cleanouts are a pre-paid service and include:

  • General cleanouts - Undertaken within three (3) working days
  • Emergency cleanouts - Actioned within 24 hours (additional fees apply)

Please note: If the septic tank is greater than 8,000L or a non-standard tank, please contact us on (02) 4429 3214.

Steps to apply

Before you start

Step 1.If you require an emergency cleanout

Call us immediately on 02 4429 3214 so that we can escalate your request.

Step 2.Select the relevant tab for the application specific to your tank

Your tank will be either 'up to 6000 litres', or 'over 6000 litres'. Choose the tab that matches your tank to ensure you submit the correct application form.

Tanks up to 6000 L

Complete the below application form and pay the upfront fee

Make sure this is the right form for your tank's capacity before starting.

Tanks over 6000 L

Complete the below application form and pay the upfront fee

Make sure this is the right form for your tank's capacity before starting.

Click here to view form.

Need help?

Need help? Contact us today

Call us on (02) 4429 3214 or visit your closest administration centre

Nowra Administration Centre
Opening hours: Monday to Friday, 8:30am to 5:00pm
36 Bridge Road, Nowra NSW 2541

Ulladulla Branch Office
Opening hours: Monday to Friday, 9:00am to 5:00pm
14 Deering Street, Ulladulla NSW 2539

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