Standpipe Hire

Shoalhaven Water have 25mm and 65mm metered standpipes available for hire and we also offer the option for contractors and water carters to fill up their tankers at bulk water filling stations. 


Metered Standpipe Hire

We would like to advise that it is illegal to use standpipes other than those hired from Shoalhaven Water in the Shoalhaven area of operations. 

When you hire a standpipe from us:

  • You agree to abide with the AS3500 requirements of the NSW Code of Practice Plumbing and Drainage which ensures no form of cross connection or contamination can occur to the Shoalhaven potable water supply; and
  • You read and agree to the Terms & Conditions in our Metered Standpipe Hire Agreement which contains information on prohibited areas for drawing water, and our current fees and charges.

To apply for a Metered Standpipe:

Submit our online Metered Standpipe Hire Request

Upon our receipt of the Hire Request, you will be emailed an invoice which must be paid prior to or on pickup of the standpipe. If you choose to pay the invoice online you will need to provide a receipt number to our counter staff, or if you are paying at the counter you will need to present the invoice.

Standpipes can be picked up from:

Shoalhaven City Council Administration Building - Bridge Road Nowra. 

Reading of the metered standpipe 

Upon request, the hirer must provide quarterly meter readings. These can be submitted using any of the following methods:

Should the hirer fail to present a standpipe reading, a usage charge will be calculated based on average standpipe water usage as per Council’s Fees & Charges. 

Shoalhaven Water reserves the right to read the meter on the standpipe at any time.

Low Pressure Prohibited Areas

Refer to our Standpipe Hire Agreement to view the list of prohibited areas where water must not be drawn from.

Penalties will apply if:

  • Shoalhaven Water receives complaints of no water or dirty water due to water being drawn in one of these low-pressure areas; or
  • Damage occurs to the hydrant or main through use of standpipes at these locations. Any repair charges will be forwarded on to the person responsible. 

Bulk Water Filling Stations

Bulk water filling stations offer a cheap and convenient means for contractors, water carters and rural customers to access drinking water. Shoalhaven Water have stations available for use in Kangaroo Valley and Tomerong. 

Customers wishing access to the Bulk Water Filling Stations must apply to Council for an account and access key using the Metered Standpipe Hire Request.

Returning the Metered Standpipe

On return of a standpipe, we will read the meter and deduct the water usage charges from your refundable deposit.

Please note that if the standpipe is damaged, a full refund may not be given. 

Need help?

For further information regarding Standpipe Hire contact Shoalhaven Water on  02 4429 3214.