Contact Us

Our office hours are 8am to 5pm - Monday to Friday. We want to make it easy for you to get in touch so there are lots of ways to contact us.


Chat Online

During office hours click on the Chat Now icon to talk with our Customer Service team online.

Leave a message

You can leave a message outside office hours by clicking on the ‘Leave message’ icon. These will be responded to during office hours.



Customer Enquiries

We're available Monday to Friday, 8am to 5pm.

(02) 4429 3214

Interpreter Service

131 450

After Hours Emergencies

(02) 4421 3100

In Person

Nowra Administration Office

Bridge Road
Nowra, NSW 2541

Ulladulla Administration Office

Deering Street
Ulladulla, NSW 2539

Our mailing address

Shoalhaven Water Group
City Administrative Centre
PO Box 42
Nowra, NSW 2541

Map here.