Submit a water meter reading

If we cannot access your meter for reading, we will leave a calling card requesting you provide your own meter reading.

If we have not heard from you within two (2) weeks, an account will be issued based on an average usage of previous accounts.

Steps to submit

Click on the tabs below and follow our simple guide.

Before you submit

Step 1.Record the meter number and meter reading

This can be as simple as taking a photo using your phone  

Step 2.Have details ready before you submit

You must be able to provide the meter number and meter reading when you submit a reading.

Submit online

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