How to read your water meter

The below diagram is a guide to how the face of the meter looks.

A diagram showing a meter dial and annotations for each number indicating how they are read.

When we read the meter, we read the black numbers only and then calculate a charge based on the kilolitres used.

By reading your water meter regularly you can identify any sudden change in the water use. Identifying a problem early will reduce the impact on the water usage component of your water account.

Please note: If you are going on holidays or are not at your property regularly, we recommend that you turn your water meter off when you leave. This will prevent any unexpected water flow into the property that could cost you money.

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