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Pensioner Rebates

If you receive a pension, you may be eligible for a rebate on your Water Account.  

older couple Rebates are available to eligible pensioners

If you hold a current Pensioner Concession Card or a Gold Health Care Card, and you own and live in your own home, you are eligible to apply for the Pensioner Rebate on your Water and Rates Notices. 

How the Pensioner Rebate works on your Water Account

The current rebate for eligible pensioner customers is up to $87.50 for water services and $87.50 for sewer services. These rebates are jointly funded by the NSW Government and Council. The NSW Government determines the amount, eligibility and conditions under which they can be applied.

Under the Local Government Act the $87.50 rebate can only be applied against 50% of a charge. For the rebate to be provided to eligible pensioners to the maximum amounts available, Shoalhaven Water has applied this component of the rebate quarterly to accounts in the components as follows;

This is how the pensioner rebate works for water:

  • NSW Government quarterly rebate amount ($21.88) paid towards the water component of the account is shared between water availability and water usage.
  • An additional $2.50 will be paid by Council against the availability charge to assist with the removal of the interest grace period.
  • Eligible pensioners might pay half of the quarterly Water Availability Charge and this is shown on each quarterly Water Account.
  • The balance of the rebate will be paid toward the water usage charge.

This is how the pensioner rebate works for sewer charges:

  • NSW Government quarterly rebate amount ($21.88) paid towards the sewer component of your account.
  • An additional $2.50 will be paid by Council against the availability charge to assist with the removal of the interest grace period.

How do I apply for the Pensioner Rebate?

To apply for the rebate, you will need to submit Council's Pensioner Concession Application along with a copy of your Pensioner Card. The application can be submitted at Council's Nowra or Ulladulla Offices.

Additional Information