This service is provided under a competitive tendering and contracted arrangement. The current contractor is Staples Brothers Pty Ltd. Customers requiring effluent or septic tank services should contact Shoalhaven Water directly.
Emergency Pumpout Service
Is your septic system full or at risk of overflowing? To avoid a dangerous overflow, call us to book an emergency pumpout service and it will be actioned within 24 hours. Please note: Additional fees apply.
- Phone (24 hrs) - 02 4429 3214
Effluent Pumpout Service
An effluent pumpout is a service conducted to premises that have a contained collection system with the effluent removed from the collection tank on a systematic and regular cycle of service.
For background information to the effluent services which is provided by Shoalhaven Water under a contracted arrangement please see the Additional Information section of this web page.
Request a septic tank pumpout change of frequency
Septic Tank Cleanout Service
A cleanout service to remove sludge build up is a service conducted on request. Symptoms such as pooling of water, slow drains, odours, sewer back-up may indicate it is time your system had a cleanout.
Request a septic tank cleanout