All standpipes in used our area of operations must be metered and hired from us. It is illegal to use standpipes other than those hired from Shoalhaven Water in the Shoalhaven area of operations.
Customers are required to enter into an agreement with Shoalhaven Water for their use. There are 25mm and 65mm standpipes available on a quarterly hire basis.
When hiring a standpipe from Shoalhaven Water the hirer agrees to abide with the AS3500 requirements of the NSW Code of Practice Plumbing and Drainage which ensures no form of cross connection or contamination can occur to the Shoalhaven potable water supply. Hired Standpipes must only be used withing the Shoalhaven area of operation.
Within the Standpipe Hire Agreement there is a list of areas within the Shoalhaven Water reticulation system that are low pressure areas. The drawing of water from hydrants to fill water tankers is prohibited at all times. If water is drawn from these areas and Shoalhaven Water receives complaints of no water or dirty water all costs for attending to these complaints will be charged to the departments or registered standpipe hirer/s that are drawing water. Furthermore, should damage occur to the hydrant/main through the use of standpipes at these locations, the cost of any repairs will be the responsibility of the persons found to be using the hydrant/main in the prohibited area.
Standpipe Hire Rates:
- Hire Charge – charged at a quarterly rate with 1st quarter payable on pickup
- Deposit – paid on collection of standpipe, to be refunded on return
- Usage Charge – as per current water usage charge per kilolitre
(Current fees and charges can be found in the Standpipe Hire Agreement)
Three easy steps to hiring a standpipe
Read Shoalhaven Water’s Metered Standpipe Hire Agreement.
Submit the online Metered Standpipe Hire Request (located in Related Links to the right).
Upon receipt of the Hire Request, the applicant will be emailed an invoice which must be paid prior to or on pickup of the standpipe. If you choose to pay the invoice online you will need to provide a receipt number, or if you are paying at the counter you will need to present the invoice.
Upon return of the standpipe the meter will be read and water usage charges will be deducted from the refundable deposit. Please note: IF the Standpipe is damaged, full refund may not be given.
For further information regarding Standpipe Hire contact Shoalhaven Water on 02 4429 3214.