Update my postal address

When you need to update your postal address, you don't need to call us, you can easily do it online. You can even nominate an authorised account representative, such as a real estate agent, to receive the bills. 

Steps to update your postal address

Click on the tabs below to find out how to notify us of a change in your postal address, and what happens next.

How to update

Complete the online form

The link will take you to Shoalhaven City Council's website.

Update my postal address 

What happens next

Our systems will be updated

Once processed in Council's billing system, unless a different method of delivery is in place, all future paper water accounts and rates notices will be mailed to your newly advised postal address. 

Need help?

Need help? Contact us today

Call us on (02) 4429 3214 or visit your closest administration centre

Nowra Administration Centre
Opening hours: Monday to Friday, 8:30am to 5:00pm
36 Bridge Road, Nowra NSW 2541

Ulladulla Branch Office
Opening hours: Monday to Friday, 9:00am to 5:00pm
14 Deering Street, Ulladulla NSW 2539

Need to update your email address?

If you are registered with our eNotices system and receive your water account by email, you can update your email address at any time

Simply log in to the eNotices portal by clicking on the button below and follow the prompts on the dashboard. 

eNotices portal