We understand that circumstances can change so we make updating your pumpout frequency easy.
Our services range from bi-weekly to eight (8) weekly pumpouts and should reflect the volume of effluent collected. This will vary based on your tank size, occupancy in the household and use of the system.
At any time, you can increase or decrease your scheduled service.
Steps to update
Click on the tabs below to find what you need, how to update your pumpout frequency, and what happens next.
More information
Open the tab below to view our effluent removal fees and charges.
Effluent removal fees and charges
When you change the scheduled frequency of your pumpout, the service charges will be updated in our system and reflect on your Council rates notice. A scheduled service will include the removal of up to 2,500 litres per tank, per service, with additional fees for every 100 litres extracted over 2,500 litres.
| Service frequency |
No. of Services |
Minimum Charge |
| Bi-weekly |
104 |
$8,606.00 |
| 1 |
52 |
$4,303.00 |
| 2 |
26 |
$2,151.50 |
| 3 |
17 |
$1,406.75 |
| 4 |
13 |
$1,075.75 |
| 5 |
10 |
$827.50 |
| 6 |
8 |
$662.00 |
| 7 |
7 |
$579.25 |
| 8 |
6 |
$496.50 |
Additional fees
The below charges will be invoiced for each additional 100 litres extracted over 2,500 litres, per tank.
| Residential |
$2.63 per 100 litres |
| Commercial |
$2.79 per 100 litres |