Chat online: During office hours click on the Chat Now icon to talk with our Customer Service team online.
Leave a message: You can leave a message outside office hours by clicking on the ‘Leave message’ icon. These will be responded to during office hours.
Information Line: 1300 662 246
General or Metering Enquiries: (02) 4429 3214
Emergency Afterhours Contact: (02) 4421 3100
Shoalhaven City Council: (02) 4429 3111
Interpreter Service: 131 450
Nowra Administration Office
Ulladulla Administration Office
Our mailing address
Shoalhaven Water Group
City Administrative Centre
PO Box 42
Nowra, NSW 2541
We would like your feedback. If you would like to send in your comments about your water or wastewater service please email us.