Shoalhaven Water provides a
wide range of services to both
private households and
commercial customers.

 

 

General enquiries  Tel: 4429 3214

 
  • Enquiries relating to water usage accounts, fixed availability charges, hire of water standpipes, all water and sewerage fees or charges,
  • Information about interruptions to supply (planned, unplanned and special needs customers),
  • Rainwater Tanks (see above link), and
  • Publishing weekly water consumption and storage reports (see above link).
  

Water and sewerage services Tel: 4429 3214

 
  • Installation of water services and meters,
  • Water meter testing and meter reading checks,
  • Water for fire fighting,
  • Water for building purposes,
  • Locating water and sewer mains,
  • Locating water and sewer pipes in the field,
  • Plumbing information,
  • Location of sewer junction not found by a plumber, and Provision of
    sewer drainage diagrams.
 

Construction and developers  Tel: 4429 3255

 
  • Processing Development Applications and providing advice on water and sewer requirements,
  • Relocation of existing or installation of additional sewer junction/water connections,
  • Process applications for water/sewer extensions, adjustments or deviations
  • Water Pressure Certificates,
  • Preparation of detailed estimates,
  • Water and sewer design checking,
  • Preparation of linen plan release,
  • Check works as executed plans, and
  • Prepare final plans and estimate.
 

Effluent pumpout and Cleanout  Tel: 4429 3343

 
  • Effluent pumpouts
  • Septic Tank cleanouts
 

Response times

Shoalhaven Water has also set guidelines on the response times to water and wastewater
systems failures. To find out about the prioritisation and the target response times click here
or follow the link at the top leftof this page. To hear current information on water restrictions
or water saving tips phone 1300 662246.