Forms

• Septic Tank Cleanout Application
• Application to Downsize or Disconnect
• Effluent pumpout change of frequency form
• Direct Debit request form
• Rainwater tank compliance checklist
• Application for information or service form
• Rainwater tank rebate application form
• Application for water meter services
• Application for 149 and 603 certificates, sewer diagrams and special water meter readings
• Request to split water account
• Request for direct debit cancellation
• Application for New Water & Wastewater Service Quotation
• Agreement to Pay Outstanding Water Account by Instalments
• Application for a portable filling station

Guidelines and policy documents

• Rainwater tank rebate guidelines
• Building over a sewer policy
• Rural water supply policy
• Agreed Levels of Service
• Backflow prevention Policy document
• Liquid trade waste Policy document
• Reclaimed Water Management Policy
• Effluent Pumpout Policy
• Integrated Watercycle Management Strategy
• Pricing Policy Guidelines
• NSW Guidelines For Greywater Use
• Water Supply Demand Strategy
• Standpipe Hire Agreement
• Leak Reduction Policy

General information

• Buying Land in the Shoalhaven
• Keeping plant roots out of your sewer
• Rainwater tanks – a guide
• Standpipe information
• Pressure sewer systems explained and compared
• Effluent Removal Information Brochure
• Effluent Information
• National Performance Report
• Downsize, Upsize, Disconnect, or Nominal Sizing of water meter services
• Your Water Services
• Your Sewerage Services
• Pressure Sewer System (PDF 1 MB)

Sewer design specifications and drawings

Designers are required to purchase their own copy of the Water Services Association of Australia (WSAA) SEWERAGE CODE of Australia – WSA 02-2002 Version 2.3. The designer shall use Shoalhaven Water’s Supplement to the Water Services Association of Australia SEWERAGE CODE of Australia – WSA 02-2002 Version 2.3 and drawings in conjunction with the WSAA SEWERAGE CODE of Australia – WSA 02-2002 Version 2.3.

• 1500 Series from NAT-SEW-DWGS
• 1400 Series from NAT-SEW-DWGS
• 1300 Series from NAT-SEW-DWGS
• 1200 Series from NAT-SEW-DWGS
• 1100 Series from NAT-SEW-DWGS
• WSA SEWER SUPPLEMENT FINAL VERSION 1 SEPT 2011