Contact us

If you have a general query or would like to send in your comments about your water or wastewater service you can fill out the complaints or compliments form. Alternatively you can ring one of the phone numbers below.

Billing Enquiries	(02) 4429 3214
General Enquiries	(02) 4429 3214
To report a leak	(02) 4429 3214
After Hours Contact	(02) 4421 3100 0422 803 013
By fax	(02) 4429 3170
By email	water@shoalhaven.nsw.gov.au
By Post	Shoalhaven Water Group City Administrative Centre , PO Box 42, Nowra, NSW 2541

The list below shows the contact details of the Managers within Shoalhaven Water and their responsibilities



	Carmel Krogh Director Shoalhaven Water Tel (02) 4429 3214 Fax (02) 4429 3170 kroghc@shoalhaven.nsw.gov.au Responsible for the overall strategic management of the water and wastewater schemes. Carmel is a board member of the Sydney Catchment Authority and is on the board of directors of the Australian Water Association.

	Mr Tony Holmes Business Support Manager Tel (02) 4429 3214 Mobile 0422 803 013 Fax (02) 4429 3170 holmes@shoalhaven.nsw.gov.au Responsible for the business operation and overall strategic development of the Group from a financial perspective and ensure accountability to customers and Council for water, wastewater and other related services. Tony is a member of the Australian Water Retail Network Committee and an executive committee member of the NSW Water Directorate.

	Mr Robert Horner Planning & Development Manager Tel (02) 4429 3214 Fax (02) 4429 3170 horner@shoalhaven.nsw.gov.au Responsible for planning and implementing capital works projects which cater to community growth and expectations.

	Mr Andrew McVey Acting Operations Manager Tel (02) 4429 1705 Fax (02) 4429 3170 mcveya@shoalhaven.nsw.gov.au Responsible for the provision of maintenance, operation and construction services for all water and wastewater facilities.